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Beware Rapidshare stole my Rapid points

Rapidshare.com is a famous file sharing website in the world, but I will not use their service or even pay for it anymore.
At October 1, 2010, I just realized that I lost my Rapid points for 301, where it should be more than 0 rapid points in my Rapidshare Account.
Previously, I only charged for 99 Rapid points for extending the Account for 30 days, but when at October 1, I opened my Rapidshare Account from the web browser, I am charged about -301 Rapid points just for extending the Account for 19 days.
I have contacted the Rapidshare from the menu Email Contact about the Rapid transaction at that day, but didn’t get any reply from them till today.
So, for all of you, Rapidshare users, please stay away from them, and never spend your money with them. You don’t know when they will charged your Rapid points just for silly periods.

Here is their answer :

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