[Review] – EZPZ Reseller Hosting

I am using EZPZ as the main web hosting server for my Hosting business.
Signed up for the Business Plan with free upgrade to the Profesional Plan at $20,12/month since May 16, 2011.
My plan is come with the following :

• 20GB Disk Space
• 300GB Premium Bandwidth
• Unlimited Cpanel Accounts
• Unlimited Email Accounts
• Unlimited MySQL Accounts
• Unlimited FTP Accounts
• CloudLinux
• LiteSpeed Web Server
• Private NameServers
• RVSkin
• RVSite Builder
• Softaculous Premium
• CloudFlare
• SpamExperts
• Free WHMCS
• Free WHMCS Knowledge Base
• Free SSL
• 1 Dedicated IP
• Free Domain Name for life
• Free 1 Web Template
• Free Legal Documents

I am transferring all of the domain from my VPS server at QuickWeb to EZPZ since May 16, 2011. My previous experience with QuickWeb is great. No Downtime, fast access, fast load.
At the first time I am joining with EZPZ, I got many notification emails from Web Monitoring Services like PingDom, HyperSpin, Basicstate, etc. Almost everyday I got 5 to 10 notification email that my websites in inaccessible. And it’s true. I can not access my website, and even I can access it, it’s too slow.
I am located in US6 servers, and in the EZPZ WHMCS service status, the uptime is just 96%. Well, they guarantee the uptime would be 99%, but I think it’s okay for me, because I believe they do their best, so I did not asking for the SLA.
May 23 2011
I saw the server load sometimes raise from 4 to 7.  So I send a Ticket asking about the problem, and they give me an answer that it’s caused by the Backup Progress of R1Soft.
May 26, 2011
Because I still receiving notification of inaccessible of my website from the monitoring service, I asked to be moved to another server. The answer is, they are provisioning another new server, and promised me to move to it after the provisioning is completed. I’m waiting for it.
May 29 2011
One of friend website which using WordPress got hacked, and it caused all of the domain and also the WHM account got hacked. That is because I enable the Frontpage extension in the Package Features. It’s a lesson for me to not enable it again.
June 15, 2011
My Ticket for moving to another server is automatically closed because no reply from me, while it’s at a “waiting” state.
June 25, 2011
I re-open the Ticket for moving to another server. And got answer that it will be finished within 24 hours. I am waiting for it again.
June 27, 2011
I asked again for the transfer progress. And got answer that it will be processed immediately. I am waiting again
 June 29, 2011
I asked again for the transfer progress. And got answer that it is nearing the top of the list. I am waiting again
July 05, 2011
I asked again for the transfer progress. And got answer that it’s being performed and take around 30 minutes. I am waiting again.
July 10, 2011
The transfer is completed, and the new details is received. I am asking to transfer the Dedicated IP and the SSL Certificate from www.erawanarifnugroho.com to  www.webhostingkudus.com. All have been completed 🙂
And thank you for the transfer help by Mr. Dan. I will stay and continue with EZPZ Hosting.